Quantcast

Mobile Phones

Costa Rica’s Mobile Telehone Operators Have One Minute To Answer Customer Service Calls

Costa Rica’s Mobile Telehone Operators Have One Minute To Answer Customer Service Calls

Q COSTA RICA – Costa Rica’s mobile operators have six months to improve their customer service department response times, taking no longer than one minute to answer calls from customers. The  Superintendencia de Telecomunicaciones (Sutel) – Superintendency of Telecommunications – found that customers spend 10, 20 and even up to 60 minutes of time in […]

Nokia Returns Life To The 3310

Nokia Returns Life To The 3310

COSTA RICA EXTRA – Dumb phones are cheaper, sturdier and have longer-lasting batteries. And they are making a nostalgic return. Remember the Motorola DynaTAC? Dumb phones seemed doomed to disappear with the arrival of smartphones, after all, they only served to make calls. If you were around in the early 2000s, you probably remember this: […]

The Best Mobile Phone You Can Buy

The Best Mobile Phone You Can Buy

(From The Verge) It’s been a wild year in the smartphone world, we’ve seen everything from modular phones, to exploding phones, even an iPhone that can get wet. Smartphones have been integral parts of our lives for nearly a decade now, but there’s still a lot of interesting things happening with them. There is still […]

Competition in Telecommunications Is Being Put to Public Consult

Competition in Telecommunications Is Being Put to Public Consult

(QCOSTARICA) If the Superintendencia de Telecomunicaciones (Sutel) – Superintendency of Telecommunications –  proposal is approved, starting in December postpaid mobile phone services and fixed Internet would be without tariff regulation, as announced by the state regulator on Friday. The change would open up competition in those markets, as well as in the international calling and […]

End Of An Era: BlackBerry Will No Longer Make Its Own Phones

End Of An Era: BlackBerry Will No Longer Make Its Own Phones

QTECH (CNN) It’s the end of an era for BlackBerry. The Canadian multinational, famous for making cellphones with physical keyboards that were once so popular people nicknamed them Crackberries, has decided to stop making its own devices. BlackBerry said on Wednesday that it will rely on partners to manufacture the phones, which will still have […]

More People Prefer To Change Their Smartphone Less Often

More People Prefer To Change Their Smartphone Less Often

(QTECH) When was the last time you updated, that is got a new smartphone? Me, I got a new one this year, continuing my tradition of skipping one iPhone issue: going from the 5 to the 7SE.  I skipped 4 and 6 entirely. I am not alone in this. A recent survery shows that consumers […]

Costa Ricans Talk Less On The Mobile Phones, But Use More Data

Costa Ricans Talk Less On The Mobile Phones, But Use More Data

QCOSTARICA – Mobile (cellular) phone users in Costa Rica talked less by phone but almost doubled data consumption in 2015, soaring by percent 97% over 2014, according to a report from the Superintendency of Telecommunications (Sutel). In 2014, users in Costa Rica consumed 37,965 TB, in 2015 had moved over the mobile network the equivalent […]

Xiaomi Smartphones Now Available in Costa Rica

Xiaomi Smartphones Now Available in Costa Rica

QTECH – Looking for a new smartphone and on a budget? Xiaomi may be your choice, with its entry in the Costa Rica’s varied smartphone market, with models starting at ¢119,900 colones. The MI4i, and Redmi Note 4G are the first models available now. The and MI5i will come in June and in July, the […]

Costa Rica’s Mobile Telephony Penetration Reaches 156%

Costa Rica’s Mobile Telephony Penetration Reaches 156%

QCOSTARICA – In the past decade, Costa Rica has seen an increase in the mobile telephony penetration rate, from 33% in 2006 when the state telecom, Instituto Costarricense de Electricidad (ICE) was the only provider, to 156% in 2015, as three operators vie for market share. The penetration last year was 5% more than in […]

Remember Nokia? Brand Returns to Smartphone Market

Remember Nokia? Brand Returns to Smartphone Market

QTECH – The Nokia brand is set to return to mobile phones, two years after the Finnish company sold its flagship handset business and walked away defeated by Apple and Samsung. Once the world’s biggest maker of mobile phones, Nokia was wrong footed by the rise of smartphones. It sold its entire handset business to […]

Movistar Costa Rica Now Serving Its Customers Via Whatsapp

Movistar Costa Rica Now Serving Its Customers Via Whatsapp

QCOSTARICA – Movistar has become the first mobile operator in Costa Rica to offer assistance through the popular Whatsapp application, reports Estrategia y Negocios. The service is available for all users of Movistar, who will now be able to use via the messaging app for all requests normally handled through the call centre at 1693 […]

Nokia Will Be Making A Comeback In 2016?

Nokia Will Be Making A Comeback In 2016?

QTECH – Nokia, which dominated the market until the launch of the iPhone in 2007, wants to make sure it is talked about again. It’s in the second year of a ten-year plan to return to the top of the mobile phone market. “We almost owe it to ourselves to go experiment in the consumer […]

‘Nos Importa Costa Rica’ Campaign Aims To Combat Cellular Phone Theft

‘Nos Importa Costa Rica’ Campaign Aims To Combat Cellular Phone Theft

QCOSTARICA | Costa Rica’s mobile operators Claro, ICE (Kolbi) and Telefonica (Movistar), together with the country’s telecoms regulator Sutel and the Deputy Ministry of Telecommunications, have pledged to combat cellular phone theft with series of new initiatives as part of the ‘Nos Importa Costa Rica’ (We Care) campaign. The plan includes the implementation of the […]

Consumers Hold On To Their Cellular Phones For Longer

Consumers Hold On To Their Cellular Phones For Longer

Q24N – For the first time the same proportion of phone owners have SIM-only deals as use pay as you go as smartphone owners hold on to their handsets for longer, new research from data firm YouGov reveals. The latest data from YouGov’s SMIX smartphone tracker shows that in the second quarter of this year […]

ICE Upgrades Kolbi Customers To 4G For Free

ICE Upgrades Kolbi Customers To 4G For Free

(qCOSTARICA) On Wednesday, the state-owned telecom, the Instituto Costarricense de Electricidad (ICE), announced that customers may experiences internet and mobile phone problems for the coming few days, due to an upgrade in their systems. The upside, for all ICE postpaid cellular customers, is an upgrade to 4G for free for the next 12 months. The […]

Costa Rica’s Telecom Market Maturing

Costa Rica’s Telecom Market Maturing

(QCOSTARICA) The country’s telecommunications market has begun a process of maturing after five years of ending the monopoly by the state telecom, the Instituto Costarricense de Electricidad (ICE). According to 2014 data by the telecom regulating authority, the SUTEL, mobile telephony experienced a slight decrease of 0.4% as compared to 2013, remaining at 7 million […]

Say Goodbye To Roaming

Say Goodbye To Roaming

(QCOSTARICA) Claro was the first, then followed by Movistar, to remove the mobile telephony barriers in Central America, eliminating “roaming” charges. Both Claro and Movistar have service in Guatemala, Nicaragua, El Salvador, Costa Rica, Panama, and Mexico, where users visiting other countries can now make and receive calls and text messages on their cellular phones […]

The Samsung Galaxy S6 Now Available in Costa Rica

The Samsung Galaxy S6 Now Available in Costa Rica

QCOSTARICA TECH – The Samsung Galaxy Flat S6 and S6 Samsung Galaxy Edge, the two versions of one of the most anticipated smartphones of the year, were released yesterday in the country. With a metal body, internal battery super-fast processor, brilliant camera and wireless charging, Samsung’s latest flagship is the best phone it’s ever made. […]

Claro Eliminates Roaming Charges in Central America

Claro Eliminates Roaming Charges in Central America

Claro postpaid (monthly billed) customers can now use their cell phones throughout Central America, making calls, surfing the web and sending text messages, all at local cost. The local rate does not apply to pre-paid. The countries in the Claro network are Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica and Panama. How does it work? […]

Tired Of Pushing Buttons? Turn The Rotary

Tired Of Pushing Buttons? Turn The Rotary

Feeling nostalgic? Or just tired of pushing buttons? Turn the rotary such as the classic telephones from the 20th century! This is a real classic / retro-themed dialer for your Smartphone. And its free. Turn the rotary and call your friends! Features: – 2 realistic Sound Effects (or turn it off) – 6 different themes/skins […]

ICE Mobile Plans Offer Top Value to Costa Rica Consumers

ICE Mobile Plans Offer Top Value to Costa Rica Consumers

QCOSTARICA (Press Release) -Tarifica, a leading telecommunications pricing research firm, has announced the latest Tarifica Score™ measure of consumer value for postpaid (subscription) mobile plans in Costa Rica. Tarifica applies its “Top Value Plan” designation to the highest scoring plan in each of ten market segments which consist of two types of plans: SIM – […]

Almost 35.000 Have Already Registered Their Prepaid Cell Phone Line

Almost 35.000 Have Already Registered Their Prepaid Cell Phone Line

QCOSTARICA – Starting as voluntary system, on March 1, it became mandatory for all active users of prepaid cell phone lines to register their number in a central database. According to the Superintendency of Telecommunications (Superintendencia de Telecomunicaciones – SUTEL), the registration was created to protect users from was created to protect users of prepaid […]

Costa Rica Will Not Add Fourth Mobile Operator

Costa Rica Will Not Add Fourth Mobile Operator

QCOSTARICA – The government has confirmed that it will not add a fourth player in the mobile telecommunications market, that the auction of the fourth (remaining) 70 MHz of spectrum in 2015 will be only among the three current telecommunications operators; Kolbi (ICE), Clario (America Movil) and Movistar (Telefonica). When Costa Rica opened its telecommunications […]

ICE To Pay ¢1 Million Colones For Lack of Cell Phone Coverage

ICE To Pay ¢1 Million Colones For Lack of Cell Phone Coverage

COSTA RICA NEWS — What may have far reaching consequences, the state telecom, the Instituto Costarricense de Electricidad (ICE) has been ordered pay compensation of ¢1 million to two people who suffered a traffic accident in Puntarenas and could not get help for failure of cellular phone service. After suffering a collision in Quebrada del […]

ICE Looking To Boost Mobile Service Revenue With People Locator App

ICE Looking To Boost Mobile Service Revenue With People Locator App

COSTA RICA TECH NEWS – State mobile operator Kölbi launched a new service for its clients who want to discover where their cellular phone contacts are, as long as they authorize it. Using a mobile app for Android devices (no word when it will be available on the OS system, ie iPhones), or from a […]

Mobile Portability in Costa Rica To Take 48 hours

Mobile Portability in Costa Rica To Take 48 hours

COSTA RICA TECH NEWS – Changing cell companies and keeping the same number will take a maximum of 48 hoursin Costa Rica, telecom authority Sutel announced in a press release. The process currently takes 72 hours, but starting December 1 it will be reduced by a day. Once the user files the request, the operator […]

Costa Rica Starts Registering Pre-paid Mobile Users

Costa Rica Starts Registering Pre-paid Mobile Users

COSTA RICA NEWS — Costa Rica’s telecoms regulator, the Superindendencia de Telecommunicaciones (Sutel), will start a registry of pre-paid cell phone users to avoid identity theft and extortion, the watchdog announced in a press release. Users will be able to register their details and account on a website set up by Sutel, where they can […]