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RACSA to phase out Fullmovil

Radiográfica Costarricense S.A. (RACSA), a subsidiary of state-owned ICE, will phase out its Fullmovil mobile virtual network operator (MVNO) over the next month to concentrate on its corporate business, reports El Financiero. Fullmovil was acquired by Grupo ICE back in 2014, but the MVNO has...

What will happen to Movistar customers if it leaves Costa Rica?

Last Thursday, Telefonica, operating in Central America under the Movistar brand, announced the sale of its operations in Guatemala and El Salvador to Mexico's America Movil (Claro) for US$648 million dollars. In addition, the Spanish company continues to look for a buyer for the rest...

Movistar, Claro Finalize Costa Rica Spectrum acquisition

Costa Rica's Comptroller General's Office (Contraloria) has confirmed that Movistar (Telefonica) and Claro (America Movil) proceeded with the payment of US$24 million and US$19 million respectively to secure a total of 70MHz of additional spectrum. The confirmation allows for completing the tender, in which the...

Increase in Mobile Phone Penetration

In 2017, the number of mobile telephone lines per 100 inhabitants was 179, 5% higher than the 170 reported in 2016. Authorities reported that the historical behavior of the indicator shows that "... from 2006 to 2013, increases in penetration were observed year after year....

Slim’s Flagship Telecom Shudders Into Biggest Loss In 16 Years

Mexico's America Movil, the crown jewel of Mexican billionaire Carlos Slim’s empire, better known as "Claro", with extensive operations in Costa Rican and Central America, reported its largest loss in 16 years in the fourth quarter, hampered by the Mexican peso’s depreciation against the...

Watch Keeps Costa Rica Schoolkids Safe And In Touch With Their Parents

With the start of the new school year next week, many parents are concerned about their child's security. Although the latest regulations presented by the Ministerio de Educación Pública (MEP) - Ministry of Public Education, does not prohibit smartphones in the classroom, some parents prefer...

ICE Looking To Become Regional Telecom Player

Costa Rica's state-owned telecom operator, the Instituto Costarricense de Electricidad (ICE), is finalizing plans to become a major telecommunications player throughout Central America and a rival to market leaders Claro (Mexico's America Movil) and Movistar (Spain's Telefonica), reports La Republica. According to the telecoms director...

Costa Rica Telecom Market up 4%; State Telecom ICE Loses Ground, Competition Gains

Costa Rica’s telecommunications sector posted revenues amounting to ¢394 billion colones (around US$693 million dollars) in the first half of 2017. La Nacion report cites the latest data from regulator Sutel. The market was dominated by state-owned operator ICE, whose Kolbi mobile brand accounted for 52%...

Costa Rica Lifts Price Controls In Mobile Telecom Market

The Superintendencia de Telecomunicaciones (Sutel) - Costa Rica's Superintendency of Telecommunications - has declared that the country’s mobile market is now considered competitive following a public consultation on its proposal to remove price regulations. The Sutel said there is expected a greater dynamics in...

Telcos Create New packages for Internet Addicts

Subscriptions to mobile internet service demand in Costa Rica has increased 26% in the last year, going from 101 to 127 per 100 inhabitants, forcing telcos to change their offers. Kölbi (ICE), for example, has added the new package "en todas" (in all) and a...

Costa Rica’s ICE Accelerates LTE Rollout

Costa Rica's State power and telecommunications company, the The Instituto Costarricence de Electricidad (ICE), announced an acceleration of its 4G-LTE rollout over the past year, with the installation of a total of 452 pieces of LTE equipment in strategic sites all over the country....

Sutel Was (Finally) Able To Award Blocks of Radio Spectrum Frequencies

Costa Rica's Superintendency of Telecommunications, the Superintendencia de Telecomunicaciones (Sutel) said it awarded the 70 MHz of spectrum to Mexico's America Movil (Claro) and Spain's Telefonica (Movistar). Both Claro and Movistar currently compete against the state telecom, ICE (Kolbi) for the mobile telephony and internet...

Costa Rica Mobile Subscribers Up 10.5% To 8.3 Million in 2016

  Q COSTA RICA - Mobile telephony subscribers in Costa Rica rose 10.5% to 8.33 million in 2016, an increase of 795,000 new mobile lines, of which almost 8 in 10 corresponded to the prepaid services, according to a report from the telecommunications regulator, the...

Costa Rica mobile telephone penetration surges to 170%

QCR - Mobile phone penetration in Costa Rica has surged from just 33% in 2006 to over 170% in 2016, according to a report from the country's science, technology and telecommunications ministry, the Ministerio de Ciencia, Tecnología y Telecomunicaciones (Miccit). The figure emerged from a...

Claro Central America revenues up 3% on fixed line boost

Q24N - America Movil’s Central American units, operating under the Claro brand, reported first-quarter revenues of US$568 million, up 3.0% year-on-year thanks above all to an 8.0% rise in fixed line subscriptions, including a 16.6% surge in broadband accesses. Mobile service revenues were up 1.2%...

Costa Rica’s Mobile Telehone Operators Have One Minute To Answer Customer Service Calls

Q COSTA RICA - Costa Rica's mobile operators have six months to improve their customer service department response times, taking no longer than one minute to answer calls from customers. The  Superintendencia de Telecomunicaciones (Sutel) - Superintendency of Telecommunications - found that customers spend 10,...

Tigo Prepares To Enter Costa Rica Mobile Market

Q COSTA RICA / Costa Rica may soon have a fourth Mobile Services Provider, as Tigo (Millicom) is preparing to enter the Costa Rican mobile market by bidding for the 70 MHz spectrum in the country’s forthcoming tender, reports El Financiero. Tigo, which already provides...

The Best Mobile Phone You Can Buy

(From The Verge) It’s been a wild year in the smartphone world, we’ve seen everything from modular phones, to exploding phones, even an iPhone that can get wet. Smartphones have been integral parts of our lives for nearly a decade now, but there’s still...

ICE Couldn’t Keep The Lid On Its Can of Beans

TICO BULL by Rico – I can remember, as little as a few years ago during Costa Rica’s opening of the telecommunications sector, the state telecom, ICE, doing all its ‘legal’ might to block it. After that loss, it concentrated on blocking, albeit temporarily, new...

Kolbi Launches Music Service

(QENTERTAINMENT) Costa Rica's state-owned telecom operator ICE, under its Kolbi brand, has officially launched a new music streaming app dubbed Kolbi Musica in a bid to compete with rival streaming services from Claro and Movistar. The service currently offers access to 25 million songs for...

Competition in Telecommunications Is Being Put to Public Consult

(QCOSTARICA) If the Superintendencia de Telecomunicaciones (Sutel) - Superintendency of Telecommunications -  proposal is approved, starting in December postpaid mobile phone services and fixed Internet would be without tariff regulation, as announced by the state regulator on Friday. The change would open up competition in...

Free Wi-Fi “Hotpost” In Parks and Town Squares Project To Begin Next Year

(QCOSTARICA) The Espacios Públicos Conectados (Public Spaces Online) project that seeks to bring free wireless internet access or "hotspots" to residents of 72 cantones (counties) across the country will begin next year. Between 2017 and 2022, some US$32 million dollars from the National Telecommunications Fund...

Cellular Phone Companies Use Public Roads To Set Up Shop. But Are They Legal?

(QCOSTARICA) Claro and Movistar have taken, for some time, to selling from vehicles parked on public roads and prohibited areas, starting in San Jose and now can be found in Cartago, Alajuela and other cities around the country. But are they legal? In San Jose,...

Costa Rica Looking For A Fourth Cellular Operator

(QCostarica) Costa Rica's Superintendencia de Telecomunicaciones (Sutel) - Superintendency of Telecommunications - has published the bidding conditions for the forthcoming auction of 70MHz of frequencies – 40 MHz in the 1800 MHz band and 30 MHz in the 1900/2100 MHz bands – yet to...

Government Attempts To Block Cellular Signal To Stop Criminals From Committing Crimes From Prison

Putting a stop to prisoners carrying out scams and other crimes, mainly extortions, from behind bars is the aim of a bill proposed by the government, that would compel telecommunication companies to block their cellular signals within prisons. According to the Organismo de Investigación Judicial...

Carlos Slim Seeking Second-hand Smartphones To Donate Them To Schools

Q24N - Mexican billionaire telecommunications tycoon Carlos Slim, owner of America Movil (Claro), launched an "aggressive" program on Wednesday to collect used smartphones and donate them to schools, in order to provide students free access to educational materials. Aprende.org, using the Spanish word for learn,...

Costa Ricans Talk Less On The Mobile Phones, But Use More Data

QCOSTARICA - Mobile (cellular) phone users in Costa Rica talked less by phone but almost doubled data consumption in 2015, soaring by percent 97% over 2014, according to a report from the Superintendency of Telecommunications (Sutel). In 2014, users in Costa Rica consumed 37,965 TB,...

Costa Rica Enables Stolen Phones Online Check (UPDATED)

QTECH - You just found a great deal on that smartphone you've had your heart on. What a great price. It must be my lucky day. But, it is really  great deal or just a scam? Any smart consumer should have doubts when considering buying...

The iPhone SE Now Available In Costa Rica

QTECH - Kölbi (ICE) and Movistar (Telefonica) are the first two to bring the Apple's new smartphone, the iPhone SE, to Costa Rica. The new phone comes in two versions, 16Gb and 64GB, in silver and grey. The SE is the same size and body of...

ICE Increases Cellular Phone Rates

QCOSTARICA - State owned ICE announced a 17.6% increase in prepaid per minute cell phone rates offered under the Kolbi brand. Prepaid cellular phone customers now will be paying ¢40 colones per minute for voice calls, compared to the previous rate of ¢34 colones per...

Telefonica In Costa Rica Launches Movistar Play

QCOSTARICA - Telefonica in Costa Rica has launched its video streaming service,  Movistar Play for prepay, postpaid and control (hybrid plan of a fixed monthly amount and user tops with more minutes in excess of agreed amount) customers. The Video on Demand (VOD) service will...

Costa Rican Post-Paid Users May Soon Be Paying For Per Data Download

QCOSTARICA - Users of post-paid mobile (cellular) data may soon see a change that could make it much more expensive to download movies, music, etc. All three mobile operators: Claro (America Movil), Movistar (Telefonica) and Kolbi (ICE) had requested authorization from the telecommunications superintendency, the...

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