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Increase in Mobile Phone Penetration

In 2017, the number of mobile telephone lines per 100 inhabitants was 179, 5% higher than the 170 reported in 2016. Authorities reported that the historical behavior of the indicator shows that "... from 2006 to 2013, increases in penetration were observed year after year....

ICE Looking To Become Regional Telecom Player

Costa Rica's state-owned telecom operator, the Instituto Costarricense de Electricidad (ICE), is finalizing plans to become a major telecommunications player throughout Central America and a rival to market leaders Claro (Mexico's America Movil) and Movistar (Spain's Telefonica), reports La Republica. According to the telecoms director...

4.5G Already Operating in San Jose

Costa Rica's state-owned telecom, the Instituto Costarricense de Electricidad (ICE) announced the activation of its 4.5G service, or LTE-A network, in the San José metropolitan area, increasing the maximum download speed to 200 Mbps. LTE Advanced is the next major step in the evolution of...

Costa Rica Telecom Market up 4%; State Telecom ICE Loses Ground, Competition Gains

Costa Rica’s telecommunications sector posted revenues amounting to ¢394 billion colones (around US$693 million dollars) in the first half of 2017. La Nacion report cites the latest data from regulator Sutel. The market was dominated by state-owned operator ICE, whose Kolbi mobile brand accounted for 52%...

ICE Expands FTTH Service

Costa Rica's state-owned telecom, the Instituto Costarricense de Electricidad (ICE) has announced a further expansion of its Kolbi branded fibre-optic service to 5 new cantons (districts) across the country as part of its commitment to connect a further 200,000 homes and businesses this year. The...

Costa Rica Lifts Price Controls In Mobile Telecom Market

The Superintendencia de Telecomunicaciones (Sutel) - Costa Rica's Superintendency of Telecommunications - has declared that the country’s mobile market is now considered competitive following a public consultation on its proposal to remove price regulations. The Sutel said there is expected a greater dynamics in...

Telcos Create New packages for Internet Addicts

Subscriptions to mobile internet service demand in Costa Rica has increased 26% in the last year, going from 101 to 127 per 100 inhabitants, forcing telcos to change their offers. Kölbi (ICE), for example, has added the new package "en todas" (in all) and a...

Costa Rica’s ICE Accelerates LTE Rollout

Costa Rica's State power and telecommunications company, the The Instituto Costarricence de Electricidad (ICE), announced an acceleration of its 4G-LTE rollout over the past year, with the installation of a total of 452 pieces of LTE equipment in strategic sites all over the country....

Sutel Was (Finally) Able To Award Blocks of Radio Spectrum Frequencies

Costa Rica's Superintendency of Telecommunications, the Superintendencia de Telecomunicaciones (Sutel) said it awarded the 70 MHz of spectrum to Mexico's America Movil (Claro) and Spain's Telefonica (Movistar). Both Claro and Movistar currently compete against the state telecom, ICE (Kolbi) for the mobile telephony and internet...

Costa Rica Mobile Subscribers Up 10.5% To 8.3 Million in 2016

  Q COSTA RICA - Mobile telephony subscribers in Costa Rica rose 10.5% to 8.33 million in 2016, an increase of 795,000 new mobile lines, of which almost 8 in 10 corresponded to the prepaid services, according to a report from the telecommunications regulator, the...

Costa Rica mobile telephone penetration surges to 170%

QCR - Mobile phone penetration in Costa Rica has surged from just 33% in 2006 to over 170% in 2016, according to a report from the country's science, technology and telecommunications ministry, the Ministerio de Ciencia, Tecnología y Telecomunicaciones (Miccit). The figure emerged from a...

Costa Rica’s Mobile Telehone Operators Have One Minute To Answer Customer Service Calls

Q COSTA RICA - Costa Rica's mobile operators have six months to improve their customer service department response times, taking no longer than one minute to answer calls from customers. The  Superintendencia de Telecomunicaciones (Sutel) - Superintendency of Telecommunications - found that customers spend 10,...

ICE Will “Punish” Postpay Customers For Excessive Use Of Mobile Internet

Q COSTA RICA - If you are 'postpay' customer of  Instituto Costarricense de Electricidad's (ICE) internet cellular service prepared to be punished for excessive use. The state telecom, operating under the Kölbi brand, plans to apply its "fair use" policy to all postpaid customers starting...

Tigo Prepares To Enter Costa Rica Mobile Market

Q COSTA RICA / Costa Rica may soon have a fourth Mobile Services Provider, as Tigo (Millicom) is preparing to enter the Costa Rican mobile market by bidding for the 70 MHz spectrum in the country’s forthcoming tender, reports El Financiero. Tigo, which already provides...

The Best Mobile Phone You Can Buy

(From The Verge) It’s been a wild year in the smartphone world, we’ve seen everything from modular phones, to exploding phones, even an iPhone that can get wet. Smartphones have been integral parts of our lives for nearly a decade now, but there’s still...

ICE Couldn’t Keep The Lid On Its Can of Beans

TICO BULL by Rico – I can remember, as little as a few years ago during Costa Rica’s opening of the telecommunications sector, the state telecom, ICE, doing all its ‘legal’ might to block it. After that loss, it concentrated on blocking, albeit temporarily, new...

Kolbi Launches Music Service

(QENTERTAINMENT) Costa Rica's state-owned telecom operator ICE, under its Kolbi brand, has officially launched a new music streaming app dubbed Kolbi Musica in a bid to compete with rival streaming services from Claro and Movistar. The service currently offers access to 25 million songs for...

Competition in Telecommunications Is Being Put to Public Consult

(QCOSTARICA) If the Superintendencia de Telecomunicaciones (Sutel) - Superintendency of Telecommunications -  proposal is approved, starting in December postpaid mobile phone services and fixed Internet would be without tariff regulation, as announced by the state regulator on Friday. The change would open up competition in...

Kolbi launches social network-focused plans

(QCOSTARICA) Costa Rica's state-owned operator ICE has launched a series of new prepay plans under its mobile brand Kolbi, complete with extra bundled data for social network use. The "En Todas" plans include a daily bundle with 50 MB of data plus an extra 40...

Claro Costa Rica Tops In 4G Service

(QCOSTARICA) Of three mobile operators in the country,  Claro's 4G service of Costa Rica reaches well over double the speed of its competitors in the most populated areas of the country, according to data from telecommunications regulator Sutel. The mobile network quality assessment conducted by...

Cellular Phone Companies Use Public Roads To Set Up Shop. But Are They Legal?

(QCOSTARICA) Claro and Movistar have taken, for some time, to selling from vehicles parked on public roads and prohibited areas, starting in San Jose and now can be found in Cartago, Alajuela and other cities around the country. But are they legal? In San Jose,...

Costa Rica’s 4G Market Share To Hit 23% In 2020

(QCOSTRARICA) According to a recent study,  the 4G market share in Costa Rica is expected to reach 23% of the mobile market in 2020, up from the current 5%. Pyramid Research says penetration of 4G is expected to reach 1.89 million subscriptions, up from 420,000,...

Costa Rica Looking For A Fourth Cellular Operator

(QCostarica) Costa Rica's Superintendencia de Telecomunicaciones (Sutel) - Superintendency of Telecommunications - has published the bidding conditions for the forthcoming auction of 70MHz of frequencies – 40 MHz in the 1800 MHz band and 30 MHz in the 1900/2100 MHz bands – yet to...

Government Attempts To Block Cellular Signal To Stop Criminals From Committing Crimes From Prison

Putting a stop to prisoners carrying out scams and other crimes, mainly extortions, from behind bars is the aim of a bill proposed by the government, that would compel telecommunication companies to block their cellular signals within prisons. According to the Organismo de Investigación Judicial...

Costa Ricans Talk Less On The Mobile Phones, But Use More Data

QCOSTARICA - Mobile (cellular) phone users in Costa Rica talked less by phone but almost doubled data consumption in 2015, soaring by percent 97% over 2014, according to a report from the Superintendency of Telecommunications (Sutel). In 2014, users in Costa Rica consumed 37,965 TB,...

Costa Rica Enables Stolen Phones Online Check (UPDATED)

QTECH - You just found a great deal on that smartphone you've had your heart on. What a great price. It must be my lucky day. But, it is really  great deal or just a scam? Any smart consumer should have doubts when considering buying...

The iPhone SE Now Available In Costa Rica

QTECH - Kölbi (ICE) and Movistar (Telefonica) are the first two to bring the Apple's new smartphone, the iPhone SE, to Costa Rica. The new phone comes in two versions, 16Gb and 64GB, in silver and grey. The SE is the same size and body of...

ICE Increases Cellular Phone Rates

QCOSTARICA - State owned ICE announced a 17.6% increase in prepaid per minute cell phone rates offered under the Kolbi brand. Prepaid cellular phone customers now will be paying ¢40 colones per minute for voice calls, compared to the previous rate of ¢34 colones per...

Costa Rican Post-Paid Users May Soon Be Paying For Per Data Download

QCOSTARICA - Users of post-paid mobile (cellular) data may soon see a change that could make it much more expensive to download movies, music, etc. All three mobile operators: Claro (America Movil), Movistar (Telefonica) and Kolbi (ICE) had requested authorization from the telecommunications superintendency, the...

Ultrafast Internet To Hit Costa Rica

QCOSTARICA - Some 105,000 households could be surfing the world wide web (the internet) in ultrafast (ultraveloz in Spanish) next month, with the entry of the next generation of fibre optice network. The Red de Accesso de Nueva Generacion (RANGE) by the state telecom ICE...

Costa Rica’s Telecom Market Maturing

(QCOSTARICA) The country's telecommunications market has begun a process of maturing after five years of ending the monopoly by the state telecom, the Instituto Costarricense de Electricidad (ICE). According to 2014 data by the telecom regulating authority, the SUTEL, mobile telephony experienced a slight decrease...

ICE Fined ¢2.157 Billion For Being “Monopolistic” and “Anti-Competitive”

(QCOSTARICA) The state company Instituto Costarricense de Electricidad (ICE) has been fined ¢2.157 billion colones (US$4 million dollars) for "anti-competitive and monopolistic" practices between 2011 and 2012. The fine was levied by the board of Superintendencia de Telecomunicaciones (Superintendencia de Telecomunicaciones - SUTEL), the government...

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