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Tigo Costa Rica cleared to buy local cable providers

Costa Rican telecommunications regulator Sutel has cleared Tigo’s acquisition of local cable communications providers Cable Television Doble R (Cable Max) and Cable Zarcero, reports business daily El Financiero. The watchdog ruled that the takeover wouldn’t adversely affect customers even though anti-trust regulator Coprocom expressed competition...

Tigo To Invest US$30 Million This Year

Tigo (Millicom) is set to invest US$30 million in Costa Rica this year to substantially expand coverage, double broadband speed and bring DTT to all its customers, reports La Republica, citing the operator’s corporate affairs director Norman Chavez. The investment is broadly in line with...

Can Users Refuse To Have Their Customer Service Call Recorded?

Q COSTA RICA - A call to customer service should be a private matter. At least that is the reasonable expectations of clients calling to make a complaint or obtaining assistance about a service there are paying for. However, a recent conversation between an irate...

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