Q COSTA RICA – The Costa Rica legal firm Pacheco Coto is changing the way small to medium business entrepreneurs uses legal services and interacts with legal counsel, through its Legaloop digital platform.
By way of a computer of mobile device (smartphone or tablet, for example), after registering and completing basic personal data, the use can access forms and contracts, register a corporation, a trademark, obtain permits and licenses, and grant a power of attorney, among other services.
The services offered are divided into three types: for immediate delivery, such as in contracts and forms; deferred delivery, such as in incorporation, registrations and licenses that require the interaction with a lawyer; and quote for service, for items such as registering a trademark.
The costs for the immediate and most deferred delivery are established and paid for up front. To register a company, for example, the cost is US$500, as a tax payer US$90. An employment contract is US$100, Power of Attorney, US$225. Quoted services include registration of intellectual property or trademark, where legal fees are based on complexity.
Need to talk to a lawyer? The user can request a 15 or 30 minute call. Once the request and payment has been made (up front US$40 for 15 minutes or US$75 for 30 minutes), the request is sent and the user will get a call back from a lawyer within 12 hours.
The website also offers an online chat where users can communicate with a customer service representatives (during working hours), in order to ask questions about the services.
