Florida’s Syniverse opened its customer support centre in Costa Rica Wednesday.
The office will provide technical and support services to customers in and around Latin America and is expected to start off with a staff of 70, according to a statement.
“Establishing this office in Costa Rica was a strategic decision based on availability of qualified talent, proximity to Syniverse’s customer base in this region, and alignment with customer needs for multiple languages and time zones in Latin America,” said Jeff Gordon, president and CEO of Syniverse, in the statement.
The company invested US$2.3 million on the support centre.
Syniverse, headquartered in Tampa, provides business and technology services for the telecommunications industry.