Wednesday 23 June 2021

Peru Fines Uber for Failure to Disclose Information to Consumers

Uber has been cited by regulators for failing to provide information about currency exchange via its mobile app.

Uber has been cited by regulators for failing to provide information about currency exchange via its mobile app

(Q24N) Peru’s National Institute for the Defense of Competition and Intellectual Property Protection, Indecopi, announced that it has sanctioned Uber for “not fulfilling its obligation to provide consumers with relevant information.”

The penalty imposed by the Consumer Protection Commission is $50,625 Peruvian soles, or roughly USD $15,464.

- Advertisement -

That’s mere pocket change for the global ride-sharing behemoth that has been valued at anywhere from USD $30 billion to $60 billion, but such regulatory events and legal challenges often set serious precedent as the disruptive new technology seeks to expand in new markets, and maintain its legality in existing ones.

According to Indecopi, Uber specifically did not comply:

“With its obligation to provide consumers with information relevant to making an informed decision during the contracting of the service offered by the company: the supplier has the obligation to offer the consumer all relevant information to make a decision on use of the good or service.”

The problem began after Indecopi verified that Uber‘s services “could be charged to credit or debit cards and that the financial companies issuing these cards could charge these rides in a currency other than that reported during the contracting of the service.”

- Advertisement -

Uber explained that “Uber Peru does not administer the application, it only provides administrative, logistical, marketing, and advertising support” and that “the app provides through its terms and conditions, information on charges via credit and debit cards and the possibility of fees with the currency conversions in question.”

The company added that Uber Peru will continue “working with the Peruvian authorities to find spaces for dialogue that will allow us to find alternative solutions for mobility issues for the benefit of Peruvians and the construction of sustainable cities.”

All in all the issue seems like a minor regulatory nuisance for the transportation company. However, it may actually benefit Uber by spurring them to offer more transparency worldwide when it comes to their policies for currency conversion on charges, and the associated fees they entail.

Sources: El Comercio, La Republica, Trome; Panampost

- Advertisement -

FACT CHECK:
We strive for accuracy in its reports. But if you see something that doesn’t look right, send us an email. The Q reviews and updates its content regularly to ensure it’s accuracy.

Q24N
Q24N is an aggregator of news for Latin America. Reports from Mexico to the tip of Chile and Caribbean are sourced for our readers to find all their Latin America news in one place.

Related Articles

Opinion: Peru’s electoral drama is damaging democracy

Q REPORTS (DW) In Peru, the left-wing village school teacher Pedro...

Peru revises pandemic death toll, now worst in the world per capita

Q24N (Reuters) Peru on Monday almost tripled its official COVID-19 death...

MOST READ

Today’s Covid News: Less than 800 new cases for the first time in two months

QCOSTARICA - For the first time in two months, less than 800 new cases of covid-19 in a single day were registered on June...

Will that be Cash or Sinpe Móvil?

QCOSTARICA - Sinpe Móvil is easy to use. From your phone, you can send money to friends, family and pay for things. Or receive...

Vaccination commission endorses J & J vaccine, says no to Sinovac

QCOSTARICA - The Comisión Nacional de Vacunación y Epidemiología (CNVE)  - National Vaccination and Epidemiology Commission - endorsed the use of Johnson and Johnson...

Today’s Covid News: Average daily deaths from Covid-19 begins to decline

QCOSTARICA - The week of June 13 to 19 registered a decrease in the average number of deaths due to Covid-19, when 20 daily...

Tico tried to enter via San Jose airport with ¢93 million in cash

QCOSTARICA - A Costa Rican tried to enter the country through the Juan Santamaría International - San Jose Airport - with US$153,244 (the equivalent...

Tourism sector depends on political will for recovery

QCOSTARICA - The future of tourism operators in Costa Rica depends on the political will to approve a package of bills that favors the...

How to Continue Learning German If You Live in Berlin

Berlin is the place to be: the best parks, cinemas, concerts, and cultural life attract many students every year. COVID-19 has changed the situation...

Today’s Vehicle Restriction June 17: 7 & 8 CANNOT circulate

Today, Thursday, June 17, vehicles with plates ending 7 & 8 CANNOT circulate The measure is countrywide and applied between 5:00 am and 9:00 pm,...

Today’s Vehicle Restriction June 20: only “EVENS” can circulate

Today, Sunday, June 20, only vehicles with "EVEN" ending plates CAN circulate The measure is countrywide and applied between 5:00 am and 9:00 pm, save...

WANT TO STAY UP TO DATE WITH THE LATEST!

Get our daily newsletter with the latest posts directly in your mailbox. Click on the subscribe and fill out the form. It's that simple!

Log In

Forgot password?

Forgot password?

Enter your account data and we will send you a link to reset your password.

Your password reset link appears to be invalid or expired.

Log in

Privacy Policy

Add to Collection

No Collections

Here you'll find all collections you've created before.