Saturday 19 June 2021

Costa Rica Soccer Fans Stranded At San Jose Airport When Travel Agent “Deal” Fell Apart

Q COSTA RICA – We’ve all fallen into a ‘deal to real to believe’. That was the case of a group of Costa Rican soccer fans who at the gates of the Juan Santamaria (San Jose) airport, ready to board, were told, the deal was off.

At the Juan Santamaria (San Jose) airport some 60 people, a steps to boarding, were told the airline had not been paid and they would be flying. Photo by Gonzalo Chacón, one of the travelers, published by La Nacion

They were the lucky ones.

- Advertisement -

It was Wednesday morning, around 5:30am, when the illusion of this group of 60 Costa Ricans to be in Mexico to see the ‘Sele’ – national soccer team – play in the World Cup qualifying with Mexico quickly turned to a nightmare.

The group had paid Continental Travel, based in Grecia, US$1,024 dollars (¢575,000 colones) for a couple. It was an unbelievable price, basically a 2 for 1 that included airfare, transfers, lodging, breakfast and entrance to the stadium for the Friday night game.

A few steps from boarding they were told that the airline had not been paid by the travel agency. A representative of the Continental Travel told the group, now stranded, that the payment to the airline would be happening in 20 minutes.

But it never happened.

- Advertisement -

On Thursday, the travel agency doors were closed. Witnesses say they had been closed since the day before.

For another group who had purchased the same travel package, their travel problems began the night before at the airline counter, at the San Jose airport, when they learned that the airport tax, which they had been told was included in the price of the ticket, was not.

The problems continued with delays with the flight, after more than fours hours of waiting they were able to fly out of Costa Rica, which as it turns out, was the best part of their story of a dream trip that quickly fell apart once they reached Mexico.

The group had arrived at the Toluca airport. They had to endure a six-hour bus ride to Mexico City, where, they had to get off the bus, with luggage in hand, to wait now for another bus that took them close to their hotel, leaving them to walk the last kilometre.

The group that did get to travel had to endure a nightmare once in Mexico. In the photo by María José Gómez for La Nacion, the group had to walk the last kilometre, with bags in hand, to get to their hotel

By now it was Wednesday morning. Tired and hungry they learned that the breakfast was not included, having to fork out (no pun intended) an additional US$100 for the meals, some of the passengers reported.

- Advertisement -

Many had also now begun to really worry. The reason they were on this trip was for the game on Friday and given everything so far, there was still uncertainty they would be able to attend.

On Thursday afternoon they finally got the promised tickets.

Back in Costa Rica, the group that could not fly have vowed to file complaints against the travel agency.

A report by Telenoticias says the travel agency is not registered with the Instituto Costarricense de Turismo (ICT) or Tourism Board.

An ICT spokesperson explained that they will have to file a complaint with the Ministry of the Economy.

The moral of the story is always be careful when buying ‘a deal’.  Do your due diligence, don’t get hooked by the low price.


- Advertisement -

We strive for accuracy in its reports. But if you see something that doesn’t look right, send us an email. The Q reviews and updates its content regularly to ensure it’s accuracy.

"Rico" is the crazy mind behind the Q media websites, a series of online magazines where everything is Q! In these times of new normal, stay at home. Stay safe. Stay healthy.

Related Articles

Kamala Harris begins tour in Guatemala

Q24N - Arriving in the Guatemalan capital about two hours late,...


Internet speed decreases during peaks in service

QCOSTARICA - Ever wonder why your surfing on the Internet slows down, to even a crawl, mainly in the evenings? This is due to...

Diseases, weather and low prices hit the orange sector in Costa Rica

HQ - The appearance of pests and diseases, in particular the 'dragón amarillo' (yellow dragon), the impact of the weather and a sharp drop...

Since 2018 MECO has received contracts from the State for more than ¢139 billion

QCOSTARICA - Almost ¢140 billion colones (US$227 million dollars) is the amount the MECO construction company was able to snare for public works contracts...

Vaccination commission endorses J & J vaccine, says no to Sinovac

QCOSTARICA - The Comisión Nacional de Vacunación y Epidemiología (CNVE)  - National Vaccination and Epidemiology Commission - endorsed the use of Johnson and Johnson...

Today’s Vehicle Restriction June 15: 3 & 4 CANNOT circulate

Today, Tuesday, June 15, vehicles with plates ending 3 & 4 CANNOT circulate The measure is countrywide and applied between 5:00 am and 9:00 pm,...

American woman found lifeless in hotel bathroom in Sabana

QCOSTARICA - A sad discovery occurred this Thursday morning in a hotel located in La Sabana, in San José, the lifeless body of a...

Plate rupture has potential for stronger quakes

QCOSTARICA - The 5.7-magnitude tremor, felt at 5:27 pmon Thursday, occurred in a maritime zone with the potential for stronger earthquakes, explained Ivonne Arroyo,...

Immigration system failure affected passengers at the San Jose airport Monday

QCOSTARICA -  In yet another system-wide failure in the immigration check-out, passengers looking to leave Costa Rica Monday morning by way of the Juan...

Ortega government accuses imprisoned opponents of receiving money from the United States to overthrow him

TODAY NICARAGUA – The Nicaraguan government assures that the imprisoned political opponents detained on charges of “inciting foreign intervention” are “usurpers” financed by the...


Get our daily newsletter with the latest posts directly in your mailbox. Click on the subscribe and fill out the form. It's that simple!

Log In

Forgot password?

Forgot password?

Enter your account data and we will send you a link to reset your password.

Your password reset link appears to be invalid or expired.

Log in

Privacy Policy

Add to Collection

No Collections

Here you'll find all collections you've created before.