Wednesday 5 October 2022

Monday’s System Failure Affected 15 Flights At The San Jose Airport

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05 October 2022 - At The Banks - BCCR

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The arrivals hall at the Juan Santamaria (San Jose) airport mid-day Monday.
The arrivals hall at the Juan Santamaria (San Jose) airport mid-day Monday.

QCOSTARICA | At least 1,400 passengers arriving at the Juan Santamaria (San Jose) international airport on Monday were affected by a failure in the Interpol system, delaying their entry into the country.

Silvia Chaves, spokesperson for the airport administration, Aeris Holding, confirmed that problem, forcing immigration officials to do a manual review of each passenger.

The system failure was around 11:12am, the start of the high traffic period, affecting some 15 flights.  The system was restored an hour later, at 12:14pm.

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By 3:00pm all arriving passengers had entered the country.

The check of the International Police database allows authorities to identity if a passenger has an international arrest warrant.

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