Sunday, 25 October 2020

Uber’s New Cancellation Fee For Costa Rica Takes Into Account Time and Distance

On average, the new cancellation fee is lower than the previous.

As of today, October 2, 2018, the Uber’s cancellation fee changes from a fixed fee to one calculated based on the time and distance traveled by the Driver Partner to arrive to the passenger.

The new cancellation fee takes into account the time and distance of the driver. On average, is lower than the previous.

What changed?

  • Now, if the app detects that the Driver Partner is not making progress to your location, you will not be charged the cancellation fee.
  • You, as a user, have a grace period of 2 minutes to cancel the trip without being charged a cancellation fee, after which you will always be informed of the exact cancellation amount before confirming the cancellation of a trip.
  • When the Driver Partner reaches the point where you requested your trip, you have 5 minutes to get there. If you do not arrive in those 5 minutes and the Driver Partner wishes to cancel the trip, the cancellation fee will apply, which will include the 5 minutes wait time, with a minimum of ¢400 colones.
- Advertisement -

The cancellation fee has a maximum based on the type of service: ¢1,000 for UberX, ¢1,300 for Uber PLUS and ¢2,000  for Uber XL.

Prior today, the cancellation fee was fixed at ¢800 colones if the user canceled the service after 5 minutes of requesting the trip.

An example of the new cancellation fee, for a Driver Partner who has traveled 2 kilometers to get to you and has waited 5 minutes before canceling, ¢680 colones.

Source, Uber Costa Rica

- Advertisement -

- Advertisement -
Rico
Ricohttp://www.theqmedia.com
"Rico" is the crazy mind behind the Q media websites, a series of online magazines where everything is Q! In these times of new normal, stay at home. Stay safe. Stay healthy.

Related Articles

16-year-old girl convicted of participating in homicide of Uber driver

(QCOSTARICA) A 16-year-old girl was sentenced to 13 years in prison...

Government yields to pressure from taxi drivers

Threatened by a strike by taxi drivers, the government of Carlos...

MOST READ

World Bank provides PHP 29 Billion to support households during the pandemic

The Philippines is one of the Asian countries that has been greatly affected by Pandemic. Economists have even estimated the country will lose up...

Costa Rica eliminates covid-19 testing requirement for travelers

QCOSTARICA  - Starting Monday, October 26, tourists, residents and nationals arriving by air in Costa Rica no longer require a negative RT-PCR test. Neither will...

Dollar exchange stable for two weeks

QCOSTARICA - The dollar exchange rate against the colon fulfilled two weeks of stability this Monday, after several weeks of increases. The exchange closed this...

14 cases of COVID-19 confirmed in new Congress building

QCOSTARICA - Fourteen officials of the Legislative Assembly were diagnosed with COVID-19 on Tuesday. The cases resulted in a temporary suspension of functions, including legislative...

COVID-19 in Costa Rica: Country tops 100,000 confirmed cases

QCOSTARICA - As of October 22, with 1,191 new cases of COVID-19, of which 324 are by epidemiological link and 867 by testing, Costa...

The Marchamo dilemma

OPINION - In less than two weeks, on November 1, unless there is a setback, the 2021 Marchamo goes on sale. Some publications on social...

Let's Keep This Going!

To be updated with all the latest news and information about Costa Rica and Latin America.

Log In

Forgot password?

Forgot password?

Enter your account data and we will send you a link to reset your password.

Your password reset link appears to be invalid or expired.

Log in

Privacy Policy

Add to Collection

No Collections

Here you'll find all collections you've created before.