TICO BULL – Following up on “Lessons in Tico living the AyA water and sewer bill”, happy to report that I got my service changed from “ordinario” to “domiciliar”, and what a difference.
This month’s (August) water bill will only be ¢9.159 colones, big different from ¢37.871 and the average of ¢25.000 – ¢28.000 the past couple of years, all with a simple change of category.
For instance, “ordinario” in AyA parlance is business, while it could easily be understood as ordinary. Living in a residential house, ordinary would mean residence. But nooooo….
The house I have been living in for almost ten years was once used as a business. And since the name on the service has never changed – no need to, just keep paying the bill – I did not understand the AyA’s teminology of ordinario.
Foolish me I have been paying almost triple of what I should have been and for many years.
Now that I have the current bill rolled back, I will tackle the institution to give me back my money. At least for the July bill of ¢37.000. You see, AyA have a policy, you cannot argue the amount of a bill after four days due. Yep, it’s a rule that they stick buy.
Under normal circumstances I would have to accept the rule blindly. But, in this case, it has to be challenged. Like I could challenge the billing category after the four days, I should be able to challenge the retroactive billing as well.
I probably don’t stand a chance, but can’t hurt trying.
Will keep you posted.
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I can only warn you that it is impossible to win, no matter how noble the cause, against AyA, ICE and CNFL. “The force is out there.” Maybe not today, tomorrow or even months…but sooner or later you will be toast.