QCOSTARICA – The business of selling drivers licenses has turned into the selling “appointments”, whether for the written or road test.
“If you have a problem making an appointment … don’t worry, we will gladly help,” is the line in some of the messages that can be found on some social media pages like Facebook, promoting the driver license appointment services.
The cost for the service is between ¢3.000 and ¢6.500 colones for a space in line.
This is not a Road Safety Council (Consejo de Seguridad Vial – Cosevi) service charge, as the Cosevi does not charge for making an appointment, that can be made directly at www.csv.go.cr or calling 900-010-1010. The only Cosevi charge is the ¢5.000 colones for the test.
So why, if appointments can be made directly with the Cosevi and at no cost, does one have to pay for an appointment?
The answer lies in the management, some say mismanagement, of the appointment process by Cosevi that makes available every 15 days, 5.000 appointmnents that are filled the same day, mostly within hours.
German Valverde, director of thee Cosevi, said they suspect that some “officials” are making massive appointments for the groups offering them on the social networks, but have not been able to uncover it.
[/su_pullquote]”We have suspicions, the same had by the general population. Someone on the inside may be linked, we don’t know if it is someone at Driver Education (Educación Vial ) or someone at Cosevi, but we have not been able to prove a direct connection,” Valverde said.
The official said a Organismo de Investigación (OIJ) investigation last year failed to uncover any wrongdoing.
However, the problem continues and the Cosevi is unable to stop it, despite having identified situations where 100 appointments or more have been made within short periods of time.
For his part, Hugo Jiménez, director de Educación Vial, said that more than a year ago they noted irregularities in the electronic system used to make appointments.
Jimenez placed himself on record, on March 10 sending a note to Cosevi of the slowness of that institution to resolve the issue. The note, which La Nacion says it is in possession of a copy, indicates the Cosevi has long neglected the problem.
So far this year, according to Dirección de Educación Vial data, some 22.000 people have taken the driving test, of which half have failed.