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Costa Rica will start flirting with 5G this year

Costa Rica will begin flirting with 5G mobile communication technology this year, the technology that will allow digital procedures, video surveillance with artificial intelligence, intelligent lights, intelligent public transport, among other benefits Kölbi and Claro will begin testing for the transition of their 4.5 or...

Tourist Sues ICE ¢120 Million For Exploding Cell Phone

An Argentine tourist sued Costa Rica state telecom, the Instituto Costarricense de Electricidad (ICE), for the damages suffered by exploiting a cell phone that she claims was purchased from the operator's Kölbi brand store. The complaint was filed last Friday by Sonia Leyla Riobo, a...

Kölbi, Claro and Movistar to offer Xiaomi phones in Costa Rica

Mobile phones of the fourth mobile device producer in the world will soon be available in Costa Rica, included in the cell phone plans by Kölbi, Claro and Movistar. Xiami will also open its first official store in Multiplaza Escazú on December 1, allowing Ticos...

ICE Began Lay Off Of 220 Cable Vision Employees

The state power and telecom, the Instituto Costarricense de Electricidad (ICE), began today (Tuesday) the lay off of 220 employees of its subsidiary, Cable Vision de Costa Rica S.A. The dismissal will cover the entire staff of the subsidiary that it took over completely last...

Kölbi aims to contain Tigo in Costa Rica

Kölbi stepped up its 4G coverage ahead of the expansion of Tigo's cellular service, whose purchase of the Movistar services in Costa Rica is soon to be approved. Kölbi, the brand of the state-owned Instituto Costarricense de Electricidad (ICE), is spending millions of dollars on...

Huawei Costa Rica says their devices will continue to function normally

Huawei Costa Rica officially reaffirms users in Costa Rica that their devices will continue to function normally, and that they have the full support of the company. The company ensures that the existing Huawei smartphones and tablets, both those that were already sold and those...

Huawei-Costa Rica “will continue to provide security updates” of its brand of smartphones

Are Huawei smartphones the most favorite brand in Costa Rica? But more important, will the hundreds of thousands of users of Huawei samrtphones in Costa Rica be affected by the recent ban in the United States? According to Centralamericadata.com, Huawei and Apple brands represent around...

ICE to assume control of Cable Vision in September

Costa Rica's state-owned telecom operator, the Instituto Costarricense de Electricidad (ICE) will assume full control of Cable Vision on September 1, 2019, nearly 6 years after acquiring 100% of the cable operator. The transfer was finally approved after a thorough examination of the various aspects...

RACSA to phase out Fullmovil

Radiográfica Costarricense S.A. (RACSA), a subsidiary of state-owned ICE, will phase out its Fullmovil mobile virtual network operator (MVNO) over the next month to concentrate on its corporate business, reports El Financiero. Fullmovil was acquired by Grupo ICE back in 2014, but the MVNO has...

What will happen to Movistar customers if it leaves Costa Rica?

Last Thursday, Telefonica, operating in Central America under the Movistar brand, announced the sale of its operations in Guatemala and El Salvador to Mexico's America Movil (Claro) for US$648 million dollars. In addition, the Spanish company continues to look for a buyer for the rest...

Increase in Mobile Phone Penetration

In 2017, the number of mobile telephone lines per 100 inhabitants was 179, 5% higher than the 170 reported in 2016. Authorities reported that the historical behavior of the indicator shows that "... from 2006 to 2013, increases in penetration were observed year after year....

ICE Looking To Become Regional Telecom Player

Costa Rica's state-owned telecom operator, the Instituto Costarricense de Electricidad (ICE), is finalizing plans to become a major telecommunications player throughout Central America and a rival to market leaders Claro (Mexico's America Movil) and Movistar (Spain's Telefonica), reports La Republica. According to the telecoms director...

4.5G Already Operating in San Jose

Costa Rica's state-owned telecom, the Instituto Costarricense de Electricidad (ICE) announced the activation of its 4.5G service, or LTE-A network, in the San José metropolitan area, increasing the maximum download speed to 200 Mbps. LTE Advanced is the next major step in the evolution of...

Costa Rica Telecom Market up 4%; State Telecom ICE Loses Ground, Competition Gains

Costa Rica’s telecommunications sector posted revenues amounting to ¢394 billion colones (around US$693 million dollars) in the first half of 2017. La Nacion report cites the latest data from regulator Sutel. The market was dominated by state-owned operator ICE, whose Kolbi mobile brand accounted for 52%...

ICE Expands FTTH Service

Costa Rica's state-owned telecom, the Instituto Costarricense de Electricidad (ICE) has announced a further expansion of its Kolbi branded fibre-optic service to 5 new cantons (districts) across the country as part of its commitment to connect a further 200,000 homes and businesses this year. The...

Costa Rica Lifts Price Controls In Mobile Telecom Market

The Superintendencia de Telecomunicaciones (Sutel) - Costa Rica's Superintendency of Telecommunications - has declared that the country’s mobile market is now considered competitive following a public consultation on its proposal to remove price regulations. The Sutel said there is expected a greater dynamics in...

Telcos Create New packages for Internet Addicts

Subscriptions to mobile internet service demand in Costa Rica has increased 26% in the last year, going from 101 to 127 per 100 inhabitants, forcing telcos to change their offers. Kölbi (ICE), for example, has added the new package "en todas" (in all) and a...

Costa Rica’s ICE Accelerates LTE Rollout

Costa Rica's State power and telecommunications company, the The Instituto Costarricence de Electricidad (ICE), announced an acceleration of its 4G-LTE rollout over the past year, with the installation of a total of 452 pieces of LTE equipment in strategic sites all over the country....

Sutel Was (Finally) Able To Award Blocks of Radio Spectrum Frequencies

Costa Rica's Superintendency of Telecommunications, the Superintendencia de Telecomunicaciones (Sutel) said it awarded the 70 MHz of spectrum to Mexico's America Movil (Claro) and Spain's Telefonica (Movistar). Both Claro and Movistar currently compete against the state telecom, ICE (Kolbi) for the mobile telephony and internet...

Costa Rica Mobile Subscribers Up 10.5% To 8.3 Million in 2016

  Q COSTA RICA - Mobile telephony subscribers in Costa Rica rose 10.5% to 8.33 million in 2016, an increase of 795,000 new mobile lines, of which almost 8 in 10 corresponded to the prepaid services, according to a report from the telecommunications regulator, the...

Costa Rica mobile telephone penetration surges to 170%

QCR - Mobile phone penetration in Costa Rica has surged from just 33% in 2006 to over 170% in 2016, according to a report from the country's science, technology and telecommunications ministry, the Ministerio de Ciencia, Tecnología y Telecomunicaciones (Miccit). The figure emerged from a...

Costa Rica’s Mobile Telehone Operators Have One Minute To Answer Customer Service Calls

Q COSTA RICA - Costa Rica's mobile operators have six months to improve their customer service department response times, taking no longer than one minute to answer calls from customers. The  Superintendencia de Telecomunicaciones (Sutel) - Superintendency of Telecommunications - found that customers spend 10,...

ICE Will “Punish” Postpay Customers For Excessive Use Of Mobile Internet

Q COSTA RICA - If you are 'postpay' customer of  Instituto Costarricense de Electricidad's (ICE) internet cellular service prepared to be punished for excessive use. The state telecom, operating under the Kölbi brand, plans to apply its "fair use" policy to all postpaid customers starting...

Tigo Prepares To Enter Costa Rica Mobile Market

Q COSTA RICA / Costa Rica may soon have a fourth Mobile Services Provider, as Tigo (Millicom) is preparing to enter the Costa Rican mobile market by bidding for the 70 MHz spectrum in the country’s forthcoming tender, reports El Financiero. Tigo, which already provides...

The Best Mobile Phone You Can Buy

(From The Verge) It’s been a wild year in the smartphone world, we’ve seen everything from modular phones, to exploding phones, even an iPhone that can get wet. Smartphones have been integral parts of our lives for nearly a decade now, but there’s still...

ICE Couldn’t Keep The Lid On Its Can of Beans

TICO BULL by Rico – I can remember, as little as a few years ago during Costa Rica’s opening of the telecommunications sector, the state telecom, ICE, doing all its ‘legal’ might to block it. After that loss, it concentrated on blocking, albeit temporarily, new...

Kolbi Launches Music Service

(QENTERTAINMENT) Costa Rica's state-owned telecom operator ICE, under its Kolbi brand, has officially launched a new music streaming app dubbed Kolbi Musica in a bid to compete with rival streaming services from Claro and Movistar. The service currently offers access to 25 million songs for...

Competition in Telecommunications Is Being Put to Public Consult

(QCOSTARICA) If the Superintendencia de Telecomunicaciones (Sutel) - Superintendency of Telecommunications -  proposal is approved, starting in December postpaid mobile phone services and fixed Internet would be without tariff regulation, as announced by the state regulator on Friday. The change would open up competition in...

Kolbi launches social network-focused plans

(QCOSTARICA) Costa Rica's state-owned operator ICE has launched a series of new prepay plans under its mobile brand Kolbi, complete with extra bundled data for social network use. The "En Todas" plans include a daily bundle with 50 MB of data plus an extra 40...

Claro Costa Rica Tops In 4G Service

(QCOSTARICA) Of three mobile operators in the country,  Claro's 4G service of Costa Rica reaches well over double the speed of its competitors in the most populated areas of the country, according to data from telecommunications regulator Sutel. The mobile network quality assessment conducted by...

Cellular Phone Companies Use Public Roads To Set Up Shop. But Are They Legal?

(QCOSTARICA) Claro and Movistar have taken, for some time, to selling from vehicles parked on public roads and prohibited areas, starting in San Jose and now can be found in Cartago, Alajuela and other cities around the country. But are they legal? In San Jose,...

Costa Rica’s 4G Market Share To Hit 23% In 2020

(QCOSTRARICA) According to a recent study,  the 4G market share in Costa Rica is expected to reach 23% of the mobile market in 2020, up from the current 5%. Pyramid Research says penetration of 4G is expected to reach 1.89 million subscriptions, up from 420,000,...

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