Wednesday 22 September 2021

Another call center announces closing of operations in Costa Rica

According to Costa Rican Coalition of Development Initiatives, so far this year, some 1,660 jobs have been created by multinationals versus 1,000 layoffs

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Another call center, Getinge Group, a Swedish company, will close operations in Costa Rica by August. This was confirmed by the Costa Rican Coalition of Development Initiatives (CINDE).

Image for illustrative purposes

The company will move its operations to Europe, to restructure its business model and, for now, it does not have the exact number of employees affected.

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Getinge Group began operations in the country in 2106 with 56 employees and expected to grow to 140 in the short term, providing financing and accounting services from its office located on Avenida Escazú, to clients in the United States and Canada.

Last Wednesday it was confirmed that Van Ru, another call center, closed operations and dismissed some 130 employees.

According to Cinde, so far this year, some 1,660 jobs have been created by multinationals versus 1,000 layoffs.

“For both cases and as on other occasions, we will be providing support for the relocation of human talent that is available in other companies” said Cinde spokesmen, via email.

Authorities insist that these companies are not leaving Costa Rica because of the current economic conditions, but rather due to their own situations.

A case in point is Sykes, contracting its staff by some 500 in Costa Rica after losing an overseas client.

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Another case is that of Textilera Amoena, manufacturer of brassieres and swimwear, who on Thursday announced the layoff of 300 people citing global changes in the textile industry.

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