Sunday 25 July 2021

Huawei Costa Rica says their devices will continue to function normally

The company ensures that smartphones and tablets already sold and those in stores in Costa Rica can be used as usual

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Huawei Costa Rica officially reaffirms users in Costa Rica that their devices will continue to function normally, and that they have the full support of the company.

The company ensures that the existing Huawei smartphones and tablets, both those that were already sold and those that are currently in stores, can be used as usual.

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“If you own a Huawei, you have nothing to fear (…) it will continue to work as well as ever and will have security updates now as well as in the future. In addition, you can continue to use and update without problems the applications available on Google Play, including all third-party applications,” said Andrea Corrales, Director of Huawei for Costa Rica.

The company said that Huawei devices have the backing of local operators Claro, Kölbi and Movistar, and retail stores Gollo, Monge, Walmart and Casa Blanca, among others.

In case customers have doubts about the operation of the devices, Huawei has enabled four direct communication channels.

  • Social networks: Facebook @HuaweiMobileCA or Instagram @HuaweiMobileCR.
  • The Huawei store in Multiplaza Escazú or in the Service Center, located 150 meters northwest of the National Stadium.
  • Calling the call center 4000 2755.
  • Or from your Huawei phone, by way of the HiCare application.

According to the Chinese brand, in 2018, in Costa Rica, the company achieved 97% recognition and a market share 43.3% in cell phones and 42.0% in tablets.

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